01-08-2013 08:22 PM
When requesting assistance, please provide the complete HP model name and/or product number of the computer in question.
Most HP AIO and TouchSmart computers do not have video output ports of any kind (VGA, DVI, HDMI, DisplayPort, etc.) Some HP AIO and TouchSmart computers do have a HDMI input for use with video players and game consoles but this is strictly an input and doesn't provide a video signal for use with an external display. To use an external display with your HP Envy 23 will most likely require a USB-to-video adapter, such as the eVGA UV Plus+ UV19, UV39, or a similar device from another brand.
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04-04-2017 04:18 PM
hello bought the usb 3.0 to vga adapter hook other monitor up hp envy 23 model 23-0014 doesnt recognize 2 monitor cant find drivers for hp for dual monitors any help appreciated
04-06-2017 10:19 AM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that your HP ENVY 23-d000 Touch All-in-One Desktop PC does not recognize dual monitors.
This issue could occur if the connections are not correct or the drivers are not configured properly.
Let's go through a few steps to resolve this issue.
And here's the step by step guide for you in the link: Using Two or More Monitors with One Computer (Windows 10, 8)
Also, let us know let us know the exact model number of the unit and the operating system installed on the computer from the links below:
Let me know how this works.
You have a good day ahead.
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