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‎03-05-2023 09:03 AM - edited ‎03-05-2023 09:04 AM

HP Recommended
Product: E243m

I have an E243m monitor with the inbuilt webcam and I cannot seem to get it to work. I saw a post that recommends using the usb a to usb b cable, but my G6 tower does not have the usb b port. If I bought an adapter would that work or is there another way? Seems odd to not be able to use two HP products together. Thanks in advance. 

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1 person had the same question
1 REPLY 1

‎03-10-2023 07:01 PM

HP Recommended

Hi @MSanders78 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please share the details listed below:

- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Let me know the version of the operating system installed 


Take care and have a good day.

Treeko
HP Support


I am an HP Employee

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