cancel
Showing results for 
Search instead for 
Did you mean: 
Stefano76
New member
1 0 0 0
Message 1 of 2
1,865
Flag Post

ENVY 27s (27'') discolored corners

HP Recommended
HP ENVY 27s (27'')
macOS 10.15 Catalina

I have a few months ago an Envy 27s 4k monitor, which I use with a mac mini, for some days now it has discolored corners. I attach the photos to understand the extent of the problem. It is possible to solve without sending it to the assistance. The guarantee is still valid.
Sorry for English, I use google translatorIMG_5908.JPGIMG_5910.JPGIMG_5943.JPG

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
23,520 23,478 1,067 1,099
Message 2 of 2
Flag Post
HP Recommended

@Stefano76

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, This looks like hardware related issue with monitor display, As we have limited support boundaries in the support community as of now.

 

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation