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‎09-01-2020 10:12 PM

HP Recommended
Product: HP All-in-One - 20-c020
Operating System: Microsoft Windows 10 (64-bit)

The factory installed camera on my computer has stopped working and apparently cannot be found.  I have tried multiple websites for a solution and when i open my device manager i do not have a Camera option nor do i have an imaging option.  the camera was working perfect a few days ago and suddenly stopped.  any help would be greatly appreciated.

1 REPLY 1

‎09-04-2020 10:20 AM

HP Recommended

@Jbrown014

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Microsoft System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected. 

You can also undo a System Restore if the restore does not resolve the issue or if the issue becomes worse.

Click here: https://support.hp.com/in-en/document/c03327545

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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