BigRed12 Top Student
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Faint screen

Pavillion 23
Microsoft Windows 10 (32-bit)

Whenever my Pavillion 23 goes to sleep and then i wake it up, I can barely make out the images on the screen, they are so faint.  The only solution I have some up with is to do a restart.  Then the screen images are normal brightness.  Has anyone elso haf this problem and if so how did you fix it?

Thanks

 

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HP Support Agent
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Hi@BigRed12,

 

Thanks for stopping by HP Support Forums.

 

I came across your post and would like to help.

 

Need help in Fixing the display issue caused by sleep mode. Is that, correct?

 

Please share the exact model number of the HP Product in order to help with the right solution.

 

Hope the solution answers your query. Feel free to reply back for more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.


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Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
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BigRed12 Top Student
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Model 23-1250

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23-1250

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HP Support Agent
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Hey@BigRed12,

 

Thanks for the response.

 

I recommend you to update the following drivers and check if that solves the issue.

 

BIOS: http://ftp.hp.com/pub/softpaq/sp70001-70500/sp70266.exe

 

Chipset driver: http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57417.exe

 

Hope this helps. Please share for more assistance.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.


Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

BigRed12 Top Student
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Downloading those two updates helped for a few days.  Now it is doing it again.

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