Solved: Faint screen - HP Support Community

BigRed12 · ‎01-09-2017

Whenever my Pavillion 23 goes to sleep and then i wake it up, I can barely make out the images on the screen, they are so faint. The only solution I have some up with is to do a restart. Then the screen images are normal brightness. Has anyone elso haf this problem and if so how did you fix it?

Thanks

Resolv_S · ‎01-10-2017

Hi@BigRed12,

Thanks for stopping by HP Support Forums.

I came across your post and would like to help.

Need help in Fixing the display issue caused by sleep mode. Is that, correct?

Please share the exact model number of the HP Product in order to help with the right solution.

Hope the solution answers your query. Feel free to reply back for more.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

BigRed12 · ‎01-11-2017

Model 23-1250

BigRed12 · ‎01-11-2017

23-1250

Resolv_S · ‎01-12-2017

Hey@BigRed12,

Thanks for the response.

I recommend you to update the following drivers and check if that solves the issue.

BIOS: http://ftp.hp.com/pub/softpaq/sp70001-70500/sp70266.exe

Chipset driver: http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57417.exe

Hope this helps. Please share for more assistance.