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HP Laptop - 14s-dk1057au

IMG20230221105756-01-01.jpeg

So when I was watching a youtube video, my screen suddenly turned black and some random glitching lines appeared out of nowhere. Though, this was temporarily fixed before when I repeatedly turned on and off the device, but now it seems like the trick doesn't work anymore so I'm stuck with a black glitchy display.

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Hi @DerpyDookie,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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