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‎09-23-2016 06:47 AM - edited ‎09-23-2016 10:34 PM

HP Recommended
Product: HP Pro 3130 MT
Operating System: Microsoft Windows 7 (64-bit)

Hey i need you help, 

 

I just got some problem with my computer that i had to reinstall the OS. After the set up, the resolution was low. The normal resolution was 1600x1900 but i can't change it. The maximum is below 1600x1900. Please help. I want the resolution back. Thank u in advance. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-23-2016 10:36 AM

HP Recommended

Thetech223

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about display resolution problems and wanted to help -- but need more information.

 

The model number you supplied is for a monitor -- but we need the model number for your PC: Finding Your HP Product Model Number | HP® Customer Support


We can proceed once you provide the information.

Thanks



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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3 REPLIES 3

‎09-23-2016 10:36 AM

HP Recommended

Thetech223

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about display resolution problems and wanted to help -- but need more information.

 

The model number you supplied is for a monitor -- but we need the model number for your PC: Finding Your HP Product Model Number | HP® Customer Support


We can proceed once you provide the information.

Thanks



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎09-23-2016 10:32 PM - last edited on ‎09-24-2016 10:09 AM by Retired

HP Recommended

I have an HP Pro 3130 MT

[Personal Information Removed]

Product no.  - XT263EA#B13

 

Thanks for helping

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‎09-23-2016 11:12 PM

HP Recommended

Plz reply me asap... I gave you the details... 

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