Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

Green lines when using LA2405wg as monitor for a new ASUS laptop

HP Recommended
Microsoft Windows 10 (64-bit)

LA2405wg. I have got a new ASUS laptop and use my LA2405wg as monitor. But on videos I get green lines following the shape of the picture. 

I don't have the problem wenn I use the monitor from another laptop.

And I have tried to use another monitor. Here there was no problem.

HP Support Agent
HP Support Agent
22,941 22,909 1,656 1,969
Message 2 of 2
Flag Post
HP Recommended

@EmilB, Welcome to the HP Support Community!


Let us try these steps:


Check the cable connections and reset the monitor as shown in this document. 


If the issue persists, this could be a hardware issue with this monitor as the lines does not appear on other monitors. Please reach out to the HP Technical Support team in your region regarding the service options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.


Keep me posted for any other assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation