HDMI input

[Melissa157]

Hello I’m connecting my hdmi into the monitor but it’s not detecting it. I tried vga doesn’t connect it either but the pc and cord do work 

[Raj_05]

Hi @Melissa157,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're having trouble getting your HP 24m 23.8-Inch Display to detect the HDMI or VGA connection, here are some steps you can try to troubleshoot the issue.

Check the Basics:

• Ensure that the monitor is properly plugged into a power source and turned on.
• Confirm that the HDMI or VGA cable is securely connected to both the monitor and the computer.

Cycle Power:

• Turn off both the computer and the monitor.
• Disconnect the HDMI or VGA cable from both ends.
• Reconnect the cable securely.
• Turn on the monitor first and then the computer.

Check Input Source:

• Most monitors have an on-screen menu accessible through physical buttons on the monitor.
• Use these buttons to navigate the menu and ensure that the correct input source (HDMI or VGA) is selected.

Try Another Cable:

• Sometimes cables can be faulty. If possible, try using a different HDMI or VGA cable to see if the issue persists.

Test on Another Device:

• Connect the monitor to another device (if available), such as a laptop or another computer, using the same cable. This can help determine if the issue is with the monitor or the computer.

Update Graphics Drivers:

• Ensure that your computer's graphics drivers are up to date. Outdated drivers can sometimes cause display issues.

Boot into Safe Mode:

• Restart your computer and boot into Safe Mode. If the monitor works in Safe Mode, it could indicate a compatibility issue with a third-party application or driver.

Check Display Settings:

• Right-click on the desktop and select "Display Settings." Ensure that the correct display is selected and configured properly.

Inspect for Physical Damage:

• Examine the HDMI and VGA ports on both the monitor and the computer for any physical damage. 

By systematically going through these steps, you should be able to identify and hopefully resolve the issue with your monitor not detecting the HDMI or VGA connection.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support