• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Locked

‎12-16-2021 08:40 PM

HP Recommended
Product: HP all-in-one 24-f0xx

i plugged in an hdmi cable into my computer but nothing pops up. i have unplugged it and plugged back in multiple times and it still doesn’t show anything 

Category:
3 REPLIES 3

‎12-16-2021 09:03 PM

HP Recommended

@computor2 

 

What is your HP all-in-one 24-f0xx  machine ? For example HP 24-f0047c, its specs

 

         https://support.hp.com/au-en/document/c05947712

 

your machine should have same ports :

 

 

  • Lock slot
  • USB 2.0: 2
  • LAN (Ethernet)
  • DC power in
  • Power LED
  • USB 3.1: 2
  • HDMI out
  • Headphone/Microphone
  • Disk activity LED

You can use HDMI port to connect to an external monitor using a good HDMI cable.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-16-2021 09:25 PM

HP Recommended

As suggested by @banhien you will need a good cable.

 

Sanity check:

  Is the second monitor a large screen TV?

  Is there a long run?

  Does the cable go through several adapters such as feed-through,  right angle or through an HDMI switch?

If so, you may need an "active hdmi cable"

 

You should also check the windows device manager and expand "Monitors".  If  you see "pnp generic display" listed in addition to your AIO monitor then your system sees the monitor but the monitor cannot display the video as the signal is weak.

 

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No

‎12-20-2021 03:36 PM

HP Recommended

Lemme offer a guess:

 

The OP is plugging a cable into the HDMI port.  He/She/shim is trying to feed a signal INTO an OUT port....?

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.