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‎09-16-2017 06:07 AM

HP Recommended

no response still... any updates please?

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‎09-30-2017 10:07 AM

HP Recommended

This seems to be taking a lifetime... is this a really challenging request?

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‎10-03-2017 06:43 PM

HP Recommended

Hi @redcap84,

 

Thank you for getting back to us,

I understand this seems to be an ongoing issue, we are still awaiting a response from the other team. I would personally suggest you give us another 48hrs so that I can work with them and get back to you with more information.

 

If you don't hear from me in the next 72 business hours, send me a private message as a reminder.

 

Regards,

Jeet_Singh
I am an HP Employee

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‎11-23-2018 06:44 AM

HP Recommended

Hi, I'm having the same issue too. Plugging and unplugging the cable rapidly seems to trick it sometimes and it will work until the machine goes to sleep or is restarted. It's a massive hassle having to do this all the time though. Can we get a driver update please?

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