cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 3
333
Flag Post

Solved!

HDMI port not working

HP Recommended
OMEN 880-058
Microsoft Windows 10 (64-bit)

Hello,

Recently I discovered that one out of two of the HDMI ports on my PC is not working. The HDMI port on this product that is located on the top or near the USB ports isn't working. To fix this I've tried two different HDMI cables and I've even tried connected two different monitors to this port. With this being said, sometimes when booting up the system I will get a blue screen stating that Windows didn't boot up properly and I'll get a glitched static screen appearing. I haven't reset the PC but I have reinstalled drivers, updated drivers, and did a hardware check and all passed. 

2 REPLIES 2
Highlighted
New member
1 1 0 0
Message 2 of 3
Flag Post
HP Recommended

I have the same problem too! 

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
16,954 16,914 723 795
Message 3 of 3
Flag Post
HP Recommended

@cringybottom
Thank you for posting on the HP Support Community.

 

This sounds like a hardware related issue, As you've performed relevant troubleshooting steps and the issue persists,

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

And @USoperas​​​​​​​ if you've performed all the steps then even you can reach out to our support in order to service the computer.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation