• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎02-21-2021 11:11 AM

HP Recommended
Product: HP x24ih; OMEN 30L
Operating System: Microsoft Windows 10 (64-bit)

I'm running an OMEN 30L with a x24ih as my second monitor (bought the monitor earlier this week) to make things easier for myself. I connected it to the computer with a HDMI-to-DP cable and everything was working just fine up to this morning. Upon booting up, the second monitor would read:

 

DisplayPort: Inactive

HDMI: Inactive

 

Followed by saying: Input Signal Not Found

 

It's set up so the HDMI portion is in the monitor, DP in the computer.

 

Here are the methods I tried:

Unplugged monitor from power source for one minute, plug it back in. Didn't work.

Connected the HDMI-to-HDMI cable to second monitor. Worked.

Put HDMI-to-DP on other monitor. Didn't work.

Connected a new HDMI-to-DP cable. Didn't work.

 

Do I need a DP-to-DP cable for this issue, or could it be the connection on the OMEN?

1 REPLY 1

‎02-21-2021 02:00 PM

HP Recommended

@Maggs09 

 

What is your Omen 30L ? Probably the port on your machine is disabled.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.