Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

HID Touch Screen driver missing

HP Recommended
Model#: 23-q160xt Product#: N0X20AV#ABA
Microsoft Windows 10 (64-bit)

My touch screen stopped working after my last reboot.  The HID-complaint touch screen driver was in hidden drivers.  I tried to use the automated help but it was no help.


This is a hp all-in-one with Windows 10 ever since it was first available.  The touch screen has been working properly until now.


I would like advice on how to fix this issue.


Thank you.

HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Support Community!


I reviewed your post and I understand that the touchscreen on the computer is not working.


Don’t worry, I assure you I will try my best to get this sorted.

  • When was the last time the touchscreen was working fine?
  • Have you made any software or hardware changes on the computer?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation