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HP Recommended

(Edited) NIGERIA

1 REPLY 1
HP Recommended

Hi @TechExplorer24, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP computer is stuck at an unusual refresh rate and resolution (H=44.9 kHz, V=30 Hz), and you want to change it to 1366x768 at 60Hz. Follow these steps to adjust it:

Step 1: Check Current Display Settings

  1. Right-click on the desktop and select Display settings.
  2. Scroll down and click Advanced display settings.
  3. Under Display information, check the refresh rate and resolution.
  4. If 1366x768 at 60Hz is available, select it.

Step 2: Adjust Display Settings in Intel/NVIDIA/AMD Control Panel

For Intel Graphics:

  1. Right-click on the desktop and open Intel Graphics Command Center or Intel HD Graphics Control Panel.
  2. Go to Display > General Settings.
  3. Change the resolution to 1366x768 and refresh rate to 60Hz.
  4. Click Apply and confirm the changes.

For NVIDIA Graphics:

  1. Right-click on the desktop and open NVIDIA Control Panel.
  2. Go to Display > Change Resolution.
  3. Select 1366x768, then set the refresh rate to 60Hz.
  4. Click Apply.

For AMD Graphics:

  1. Right-click on the desktop and open AMD Radeon Software.
  2. Navigate to Display settings.
  3. Look for Custom Resolutions and set it to 1366x768, 60Hz.
  4. Apply the settings.

Step 3: Update or Reinstall Display Drivers

  1. Press Win + X and select Device Manager.
  2. Expand Display adapters.
  3. Right-click your graphics driver (Intel UHD, NVIDIA, or AMD) and select Update driver.
  4. Choose Search automatically for updated driver software.
  5. If the issue persists, uninstall the driver, restart, and let Windows reinstall it.

Step 4: Check Monitor Capabilities

  • If using an external monitor, ensure it supports 1366x768 at 60Hz.
  • If the monitor is old, it might not support higher refresh rates.
  • Test with another HDMI, VGA, or DisplayPort cable.

Step 5: Manually Force Resolution (If Not Available)

If 1366x768 at 60Hz is not available

  1. Install Custom Resolution Utility (CRU) [Third-party tool].
  2. Run CRU and add a custom resolution:
    • Resolution: 1366x768
    • Refresh rate: 60Hz
  3. Restart the PC and check if it appears under Display settings.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.