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Naveendevs
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HP 22es Display Suddenly Not Working. Looks like an internal crack

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HP 22es Computer Display
Microsoft Windows 7 (32-bit)

 

Dear friends. I use a HP 22es computer display at my office . It was working fine till the previous day . On yesterday morning I went to office as usual and turned on my PC. I have a habit of turning off total power when ever I leave office. So first I turned on the power line. Then switched on my display . To my shock the display looked like total black with some visible internal crack like . But I never touch the display or no damage know the screen outer layer also. All of sudden how this can happen. Is it because of some internal fault. Or does power fluctuation can cause such damage to display. Pls suggest ur kind solution and probabilities why it might have happened. To my best knowledge it's a fixed display and no movement at all. Previous day it worked fine and the next day morning it was have issue.there is no chances of physical damage ... and externalally no physical damage or crack visible . Display picture link  

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Kumar0307
HP Support Agent
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@Naveendevs, Welcome to the HP Support Community!

 

This seems like a hardware issue with the monitor. Yes, it may happen if there was a power surge/fluctuation. Please reach out to the HP Technical Support team in your region regarding the service options.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,489 1,737
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@Naveendevs, Welcome to the HP Support Community!

 

This seems like a hardware issue with the monitor. Yes, it may happen if there was a power surge/fluctuation. Please reach out to the HP Technical Support team in your region regarding the service options.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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