cancel
Showing results for 
Search instead for 
Did you mean: 
seriouslyeee333
New member
2 1 0 0
Message 1 of 4
233
Flag Post

HP 23010m Connected to Laptop with HDMI and 1920x1080 display settings - image falls outside range

HP Recommended
HP 2310m
Microsoft Windows 10 (64-bit)

HP 23010m is Connected to Laptop with HDMI and 1920x1080 display settings on the laptop, but the image falls outside range

 

3 REPLIES 3
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 2 of 4
Flag Post
HP Recommended

@seriouslyeee333 Welcome to HP Community!

These messages are normal when the computer truly goes into sleep mode or loses the video signal (such as when the computer is turned off). However, if the monitor displays any of these messages when the computer should be displaying video, something is wrong.

 

If you suspect the monitor should be displaying an image from the PC instead of the message, use one of the following sections that match how the monitor behaves after the computer is powered on:

Also, reduce the resolution of the laptop and then try again.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

0 Kudos
seriouslyeee333
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

There is no message.  The image of my desktop is wider and longer than the display screen by about 1/2 an inch.  Even though the settings on the laptop are 1920x1080 and the settings on the monitor are 1920x1080.  I have no error message, just cannot work when I can't see the edges.

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 4 of 4
Flag Post
HP Recommended

@seriouslyeee333 I suggest you try the below steps:
 

1. Open nvidia control panel

2. select under display tab "Adjust desktop size and position"

3. select size tab

4. tick box in section 2 "enable desktop resizing"

5. Click resize and move till the arrows look correct

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation