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‎09-17-2020 08:13 AM

HP Recommended
Product: HP 24 All-in-One PC (24-f0047c)
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

My computer had an accident yesterday where the screen was hit by an object and now broken. I am not sure how much damage was caused to the whole system, but the display is definitely in need of replacement. I can power up the computer, and I tried hook it up to another monitor but didn't get any signal, so I don't know if I can still execute the booting normally. It is out of warranty and if someone can point me to where I can get some assessments of the damage and potentially have it repaired, it would be very helpful. Thanks, 

1 REPLY 1

‎09-22-2020 05:34 AM

HP Recommended

@RedFly

 

Welcome to the HP Support Community.

 

You can take the system to any HP Authorized Service Center: https://support.hp.com/in-en/service-center

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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