• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP 27er display

I've got a new HP monitor and I can't tell if the plastic on the front of the screen is packaging or part of the monitor.  It looks like screen protectors you might use on a cell phone. It is slightly bubbled on the edges but if I pull it back it doesn't come off easily.

 

Is that packaging? Or meant to stay on?

4 REPLIES 4
HP Recommended

Hello
I think that is the case
Can you have already removed it?
I had a screen with protection, it actually looks like all that we can find on other devices
It must be quite thin, and indeed may seem difficult to remove.
If you could show a photo!
But in my opinion no worries!

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

hp.JPG

HP Recommended

You can see the edge where I started to pull it. It's a pretty stiff plastic so it doesn't come off easily. It looks exactly like a cell phone screen protector but I've never seen on on a monitor. Usually the monitor shipping protector is more flexible and easily removed.

HP Recommended

Yes, sorry, I can not say that this is the case, difficult to realize with the photo!
I have already removed a protection on a screen, but I cannot certify to you that it is the same thing, even if I think that it looks like it

But there anyway you can not replace it, and I see very badly, why a screen would be with a thin plastic which can not be removed and is unstuck a little

[edit]

Sorry, but I have a big doubt
I tried to watch some videos, and on three, not one where we see the removal of the protection!
Try to look for another, but if indeed there is nothing, you will have to contact the after-sales service!

https://www.youtube.com/watch?v=PX-Ei7eNm_c

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.