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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- HP 3330 mt black screen when i insert Asus R9 290 gpu. Pleas...
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11-09-2019 10:34 AM
Solved! Go to Solution.
Accepted Solutions
11-09-2019 10:41 AM
Hi:
Unfortunately, the problem is not solvable.
Looking at the BIOS updates on your PC's support page, the newest one is 71.08.
In order for the card you bought to work (or a Nvidia GT 7xx or newer), your PC needs to come with a BIOS version 8.xx or 8x.xx.
The newest AMD graphics card you can install in your model is one of the HD 7xxx models.
11-09-2019 10:41 AM
Hi:
Unfortunately, the problem is not solvable.
Looking at the BIOS updates on your PC's support page, the newest one is 71.08.
In order for the card you bought to work (or a Nvidia GT 7xx or newer), your PC needs to come with a BIOS version 8.xx or 8x.xx.
The newest AMD graphics card you can install in your model is one of the HD 7xxx models.
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