• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP All-in-One Desktop PC 27-cb1000i (4N1Q8AV)
Microsoft Windows 11

New HP All-in-One Desktop PC 27-cb1000i - 686V0PA not connecting to a low resolution Projector (EPSON EB530) or a Smart TV (AMSTRAD - IMPEX) HP All-in-One Desktop PC 27-cb1000i - 686V0PA. But it works fine while connected to a Branded LED TV (Panasonic - Samsung).

 

Tried many ways but the above Projector or the TV is not identified while trying Detect Multiple Display or trying to Duplicate Display.

 

I believe something wrong with the Graphics Display driver updated the latest driver. Contacted HP Online Support but didnt get any proper solution. Support team suggested for a format and re-installation of the OS.

 

It is not the problem of the Projector nor the TV. Do anyone suggest any solution for the above issue without formatting the system.... Expecting a Solution, will be appreciable if i get it at the earliest. 

 

1 REPLY 1
HP Recommended

@dcklm 

 

What is your PC 27-cb1000i (4N1Q8AV) machine ? It could be one of the following over 100 machines

 

              https://support.hp.com/au-en/product/product-specs/hp-all-in-one-desktop-pc-27-cb1000i/model/2101040...

 

For example:     HP All-in-One 27-cb1018ci All-in-One PC

 

They probably use SAME motherboard    https://support.hp.com/au-en/document/c08204228   which shows it has HDMI 1.4 out port. As you says, you can connect to a TV.

 

Did you allow your projector or AMSTRAD - IMPEX to accept source from a computer ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.