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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-26-2018 05:27 PM

HP Recommended
Product: E243M
Operating System: Microsoft Windows 10 (64-bit)

We've a fleet of of these new HP monitors E243M deployed to our users with 2 monitos each recently - wired thing is one of the monitors flickers after every 2 minutes for random users.

 

Followed all the basic troubleshoooting steps:

> Swap the monitors, Swap Cables etc.( Strange thing is when the monitor swapped from A to B and vice verse the issue is always remains at the initial place. Eg: If Monitor B has the issue and swapped with monitor A ( which was working fine ) then the Monitor A will experience the flickering issue and Monitor B start working fine. - Hope this makes sense.

 

> The only work around fixes the issues for short period of time is if the power plug is unplugged while the monitor is ON and plug it back after 10 secs.

 

Just wanted to ask has anyone else experiecined the similar issue with these model of HP monitors, any troubleshooting recommended. Any help is appreciated Thanks 

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