Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

HP E27D G4 - KVM switch error

HP Recommended
HP E27d G4 QHD Docking Monitor
Microsoft Windows 10 (64-bit)

I use a Hp Spectre x360 13-aw0690nd via Thunderbolt and a second (desktop) PC with the displayport + usb-c. Both work well when using the kvm switch. However, if I only use the desktop PC and than connect the HP Specter after a few minutes, the kvm switch no longer recognizes it as thunderbolt and the screen remains black. Only after turning off the kvm option in the screen menu does the connection work again. What goes wrong here; a bug in the screen firmware?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation