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11-24-2020 09:45 AM
forget the M
the top of the monitor center , see that huge thing there and must lift it up to work?
RTM , read the manual for your exact webcam , some 273 have no such option at all
does your manual stated
Microsoft Certified Skype for Business, (Pop-up type for privacy) 720p Integrated HD Webcam with Dual Digital Mics
11-24-2020 10:34 AM
Hello Christelle, I had the same problem and solved it today with the HP Support.
In my case I forgot to connect the display and laptop with the USB-C to USB cable. When I did that, I can also install the SP88658 and the webcam works with MS Teams, Zoom, wonder.me.
You can find the description in this manual - page 10, point 6 (but there is no hint to the webcam)
http://h10032.www1.hp.com/ctg/Manual/c06061979 (sorry only german)
Thanks to the support!
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