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A_LEONG
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HP EliteDesk 800 G2 SFF Mini PC Displayport issue

HP Recommended
W2B84US#ABA
Microsoft Windows 10 (64-bit)
Hello ALL:

 

I'm new to this forum, hope this is the right place.  I accidentally posted this to the notebook forum and not sure how to remove it from there.

 

I have an HP Elitedesk 800 G2 35W mini PC running Windows 10 Pro, 1909.

I've already updated all the necessary drivers using the HP Softpaq Install Manager, and Intel® Driver & Support Assistant.

 

One of the two DisplayPorts has no signal.  The middle port under the thumb screw is the problem.  When I plug the vga adapter cable (dp male to vga female) into that port, there is no sound or video signal.  The other DisplayPort is active and the monitor screen displays using the same adapter cable.

 

Has anyone experienced this, and is there a simple solution to resolve it?

 

Thanks...AL

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