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HP EliteDisplay E240c monitor (screen) which has a webcam cant get the webcam to work

HP Recommended
HP EliteDisplay E240c monitor
Microsoft Windows 10 (64-bit)

got an HP EliteDisplay E240c monitor (screen) which has a webcam for video conferencing.

Cant get the webcam to work.

I tried on  2 different lenovo yoga laptops and both don't recognize web cam.

I tried following different suggestions on the chats but nothing worked so far.

Took me 6 weeks to receive the product and set up is very frustrating.

would appreciate fast assistance.

Please help

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