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‎04-22-2023 09:39 AM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1F4E1AV)
Operating System: Ubuntu LTS

HI,
I have a 2k monitor and an FHD monitor. I need to connect both monitors simultaneously with their max resolutions.
Im using a Beasus 11in1 USB hub (no power). it has two HDMI ports and im using those ports from my dual monitors.
The problem is it works fine if I select both monitors as 1080 and after selecting the second monitor as 2k, it automatically removes my FHD monitor. is that limitation are coming with Laptop or USB hub?

If I select 2k resolution it'll give the error below.

DDEV_1-1682177610890.png

If I choose 1080P all monitors work fine.

DDEV_0-1682177532130.png
Please help me to slove my issue.

 

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