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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Envy 27 4K Monitor
Mac OS X 10.11 El Capitan

I have had numerous ongoing problems with this display using USB-C.

  • Sometimes it complains that it needs a qualified USB-C cable even though I am using the HP cable that came with it.
  • Sometimes it simply will not display anything at all. I need to turn it off and back on.
  • Sometimes it tells the connected computer that it is displaying, but its screen still appears black. I need to turn it off and back on.

I've searched online for a firmware upgrade but can't find one. When/where will one be available?

Thank you.

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