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Student
Posts: 1
Member Since: ‎09-17-2016
Message 1 of 2 (426 Views)

HP Envy 27 IPS Monitor with Beats Audio

Product Name: HP Envy 27 IPS Monitor

Hello ! I have a problem with my HP Envy 27 IPS Monitor. Worked fine until last night. The power cord is connected and the small white LED next to the power cord plug is light up but the display of the monitor remains black... The front buttons are also not light up ... Can you please help me in my problem?

 

Is it a electronics problem? 

 

Waiting for your awnser . Thank you

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Retired
Posts: 7,771
Member Since: ‎09-10-2014
Message 2 of 2 (392 Views)

Re: HP Envy 27 IPS Monitor with Beats Audio

Hi there @kippyalex,

 

May the Forums be with you!  I understand that your display is blank on start up.  I am happy to give you a hand with this.

 

Have you tried connecting the display to another computer or other compatible device?

Also, did you try using a different electrical outlet, and/or a direct power connection to a wall outlet?

 

Check out this document; there is a section for a blank display: HP Desktop PCs - Computer Does Not Start (Windows 10,8).

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Malygris1
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