• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎05-27-2019 06:27 PM

HP Recommended
Product: HP Envy 34" Curved All in One
Operating System: Microsoft Windows 10 (64-bit)

Does anyone know if the monitor has a protective film on it?  If I look closely at the top right corner I can see that there appears to be a a film or sticker that does not fully meet the edge of the monitor.  Maybe this is for glare?   I don't know if I am supposed to remove this or if this is how the monitor was designed?   I've seen conflicting feedback on this and some users have had issues "trying to remove the film" but nothing definitive from HP.  Thanks for your help!

 

Thank you!

1 REPLY 1

‎05-27-2019 06:55 PM

HP Recommended

@SeanPC10 

 

Normally there is a very thin film which is covers the screen during packing up process for transport. Many people say: keep it but other people say remove it because it may trap heat.

 

Well, people sell protective screens for phones, tablets to avoid fingers and they don't care the heat trap therefore it is up for you, keep it or remove it.

 

Hope this makes sense.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.