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Italy_man
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HP Envy 750 Desktop Doesn't Recognize Multiple Montitors

HP Recommended
Envy 750-610 Desktop
Microsoft Windows 10 (64-bit)

Only one HDMI port of several available is working. I would like to connect a second monitor to one of the HDMI ports. The second monitor has been tested in the HDMI port that works and that lights up. The current monitor was attempted in the other hdmi ports and does not work. Is there a jumper or something that has to be set to make the additional ports work?

 

The video card is a Radeon RX 580.

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Prométhée
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Hello
sorry but if it is a question of this pc, with this same graphics card, it is not possible

HP ENVY 750-610 Desktop PC Product Specifications
The card has only one HDMI port

HDMI + 3 DisplayPort

maybe you are testing the ports here, it is not possible:

Basswood back I/O panel

3 HDMI out: 2

The Basswood motherboard does not support integrated graphics.



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





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Prométhée
Level 16
Level 16
4,857 4,791 532 2,080
Message 2 of 4
Flag Post
HP Recommended

Hello
sorry but if it is a question of this pc, with this same graphics card, it is not possible

HP ENVY 750-610 Desktop PC Product Specifications
The card has only one HDMI port

HDMI + 3 DisplayPort

maybe you are testing the ports here, it is not possible:

Basswood back I/O panel

3 HDMI out: 2

The Basswood motherboard does not support integrated graphics.



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





View solution in original post

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Italy_man
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Thank you. You are correct and I appreciate finding out that I am not crazy.

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Prométhée
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😉

@Italy_man  please click on the accept as solution button

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





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