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‎07-06-2023 05:45 PM

HP Recommended
Product: HP ENVY Curved All-in-One - 34-b010
Operating System: Microsoft Windows 10 (64-bit)

Hi, was using my HP AIO Computer yesterday as usual. This morning the computer screen which is one piece with the entire system as it's a AIO system Screen is blank. Tried Restarting the computer, checked all wires and all seems fine but screen is Blank.

 

I was able to login from google remote desktop app on my phone and laptop and can see my regular what would normally be displayed on my screen. But only viewable on phone or laptop screen, computer screen is blank.

 

When i unlocked the computer from my phone it did show that a software update has been installed (i guess overnight).

 

Have tried searching all over and tried checking for driver updates all without any luck.

 

Would greatly appreciate if someone would be able to assist here or has any ideas what can possibly be wrong.

 

Thanks!

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