02-09-2020 10:30 PM
I've tried to connect the HP Envyx360 to an Acer Monitor many times I've used multiple HDMI cables all leading to the same result of the monitor not being detected.
02-12-2020 08:05 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are facing issues connecting the monitor to your computer.
Don’t worry, I assure you I will try my best to get this sorted.
- Is the monitor working with other computers?
- What is the operating system you are using?
I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee