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01-08-2021 10:09 AM
Hi everyone, I hope I posted this in the correct board. I’m Tony, I have an older HP 4700 Hd TV that has no display. When I turn it on, I do see the screen light up a bit, but once it’s on, there’s no image, I try to adjust volume, change source or even change channel and the screen remains black. This happened suddenly one night as I was watching television. There was no power surge or thunderstorms at the time either so I’m not sure what it could be.
01-12-2021 02:56 PM
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
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