cancel
Showing results for 
Search instead for 
Did you mean: 
JCE2
New member
1 0 0 0
Message 1 of 1
431
Flag Post

HP Monitor 24fw with audio NOT Recognized by Macbook Air 2015 OS Catalina

HP Recommended
Macbook Air
macOS 10.15 Catalina

My new monitor HP 24fw with audio doesn't connect with my Macbook Air (OS Catalina). I checked with a friend's Macbook Air (High Sierra) and it works, so the cable HDMI to miniDP and the monitor work fine; I also checked my Macbook Air with same cable to my Samsung TV 50'' and they work fine, so my Mac's port is fine . The only pair not working together are my Mac and the monitor.

 

I also followed recommendations like putting my Mac to sleep, unplugging power, restarting SMC, restarting PRAM and NVRAM, nothing works. 

 

I'm frustrated, this is why I bought the monitor. Please help. Thanks.  

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation