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wpgriff
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HP Omen 27 cracked screen

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HP Omen 27 inch monitor

Hello,

 

Due to the poor mount release button when moving my monitor it popped off the stand and cracked. I contacted HP and they couldn't do anything for me as it is discontinued. Does anyone know what the panel model # is? With some searching I found m270dtn01.5

 

Is this the correct part #? Never going to purchase another HP product after this. 6 months after I purchased it the warranties all end and discontinued with no way of repairing it. This was an expensive monitor and they expect us to toss and move on. HP support gave me a $75 coupon that has since expired. I am guessing they discontinued because of the terrible mount release

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Jacky-D
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Message 2 of 2
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HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

I work on behalf of HP
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