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Patli2899
New member
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Message 1 of 2
359
Flag Post

HP Omen RTX 2080 graphic card not recognized after Windows updated. But HP did nothing!

HP Recommended
Omen RTX 2080
Microsoft Windows 10 (64-bit)

i'd many of complaint and question to HP about Omen RTX graphic card not recognized after Windows updated.

HP did nothing to fix it and ask customer reversed and disable Windows updated to kept original basic VGA driver.

This is totally wrong direction.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 2 of 2
Flag Post
HP Recommended

@Patli2899

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

 

 

The_Fossette
I am an HP Employee

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