HP Pavilion 25bw monitor keeps shutting off/going black post #1499

[proagcor]

My monitor does the same thing.  I checked the bios screen and the monitor shuts off there too.  I tried to update drivers on  my AMD Radeon HD 700 graphics card and they said they were up to date.  I have done everything in my community forum checks and the support checks.  What is the issue?

[Echo_Lake]

@proagcor

Thank you for posting on the HP Support Community.

I see that HP Pavilion 25bw monitor keeps shutting down, I appreciate your efforts to try and resolve the issue.

The inputs can be selected by pressing the +/source button on the front panel or through the On-Screen Display (OSD) feature by pressing the Menu button and select factory reset. If the issue persists, I would request you to contact our Phone Support and our Support Engineers should be able to sort this out.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP phone support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance.