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HP Recommended
HP Pavilion 550-424
Microsoft Windows 10 (64-bit)

Hello.  Moving to an extended display (2 monitors) with HP Pavilion 550-424 Desktop.  AMD Radeon R5 Graphics card with one VGA port exiting computer.  The desktop currently only recognizes the one, initially installed monitor which is linked via VGA cable.

Hardware:

Is it possible to move to an extended display with the current graphics card and one VGA port from the desktop? 

Cable assumption correct?  VGA to VGA/HDMI powered splitter.  VGA to an old monitor.  HDMI to a new monitor.

Settings:

Unable to get beyond one display recognized.  Device Manager is showing one "Generic non-PnP Monitor".

 

1 REPLY 1
HP Recommended

@10KindsOfPeople

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

You’ll have to work with whatever ports your computer has available. For example, your computer might have 1 HDMI port and 1 VGA port. If your current monitor occupies the HDMI port, you’ll have to make sure that your second monitor has a VGA connection. 
 

If you have a monitor that doesn’t have a matching port, you can always buy a port adapter. A port adapter usually plugs in to your computer’s USB port.
 

For example, if your monitor has an HDMI connection, you could buy a port adapter with an HDMI connector (for your second monitor) on one end and a USB connector (for your computer) on the other.

You do not need to link the 2 monitors to each other via a cable.

 

Refer to the article:  HP PCs - Using two or more monitors with one computer (Windows 10) By the end of the article you will be able to isolate the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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