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Insectiside
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HP ProDesk 600 G2 - Iosing 5120 x 1440 resolution due to update - fixed

HP Recommended
HP ProDesk 600 MT G2
Microsoft Windows 10 (64-bit)

Hey guys,

 

I just wanted to bring a problem to light - the fix is included.

People having a Philips 499P Brilliance 49" widescreen using on a ProDesk 600G2 might lose the recommended 5120 x 1440 resolution due to a Windows Update driver coming in and automatically installing. To fix this issue:

 

1. Disable Windows Update automatic driver installation: https://www.tenforums.com/tutorials/15989-turn-off-device-driver-automatic-installation-windows-10-a... - this helped me along

2. Reinstall a previous version driver (*) from the HP Website (the drivers directly from Intel won't work) - you need version: Intel Graphics Drivers RS3 - 15.60 - 64-bits 26.20.100.7263 Rev. A from 31 oct. 2019 - SP99918.

 

* Newer versions from HP also do not work - resolution 5120 x 1440 is lost. 

 

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