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plewland99
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HP ProOne 440 G4 AIO Desktop PC - Webcam/Zoom issue

HP Recommended
Microsoft Windows 10 (64-bit)

Hi, Just wondered if anyone could suggest what might be able to help with a problem with my relative's PC,
(a not very computer literate relative!).
I've managed to get him to download Zoom videoconferencing software ok.
He can enter meetings ok, but his camera isn't working.

I've got him to check the settings on "Device Manager", and it states "Camera is working properly".

When he types "webcam"  on "Type here to search" window, rather than activating the webcam, he is presented with the 
screen details all app/camera permissions ; but they are all switched on to allow access to all apps.

I've logged into his Zoom signon using my PC and everything works ok for me, including camera, so all Zoom
settings seem fine.

Am I missing anything obvious, as to why his webcam is not working normally?

thanks
Jim

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