Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 1
Flag Post

HP Z32 4K Display, intermittent drops signal power etc

HP Recommended
HP Z32 31.5-inch 4K UHD Display
Microsoft Windows 10 (64-bit)



Thanks for any help on this. 


I have this monitor (HP Z32 31.5-inch 4K UHD Display) connected to (HP ZBook 14u G5 Mobile Workstation) via USB-C.


This USB-C SS cable is the one that came with this display. 


Intermittently the connection drops for a few seconds. If the signal comes back the power charge to the laptop stops. The only way i have found to get the charge back is to turn the display off and on again via rocker switch.


I have updated drivers and firmware on the laptop via HP assistant.  


Anyone else having this issue?

Many thanks, Leo.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation