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HP Recommended
Microsoft Windows 11

new computer. Camera will not turn on. I do hear clicks when using the photo feature on the camera. 

1 REPLY 1
HP Recommended

Hi @lauraas

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
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