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ConcordeRay
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Message 1 of 2
151
Flag Post

HP all-in-one PCs screens keep going strange colors - almost like a negative photo

HP Recommended
22-B013w
Microsoft Windows 10 (64-bit)

I have 3 of these all-in-one PCs and they all do this perhaps once a week. I have to turn off at power switch and reboot. Any ideas would be appreciated as it has been going on for about a year. Ray.

 

HPscreenproblem.jpeg

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @ConcordeRay

 

Welcome to the HP Support Community!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having a display issue on your computer.

 

I’d love to help!

 

Follow the steps in the below document to fix this issue.

 

http://hp.care/2c0hUSm

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

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