• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-18-2022 10:44 AM

HP Recommended
Product: HP Pavilion 590-p0081c
Operating System: Microsoft Windows 11

My Pavilion desktop would not display an image on the screen, which had been working previously.

trouble sheeting so far: I removed the graphics card, then reseated it. It started to display images normally. Then after about a minute, the screen turned snowy, then blank.
I think it might be an issue with the graphics card.
If this indeed the graphics card is bad, where can I get a replacement, and how much?

If this graphics card is no longer in production, what options do I have?

thank you for assistance.

George Tang

Category:
1 REPLY 1

‎06-18-2022 01:19 PM - edited ‎06-18-2022 01:21 PM

HP Recommended

hi

 HP Pavilion 590-p0081c Product Specifications

 

Graphics
Integrated
Graphics Card
Intel® UHD Graphics 630

 

in troubleshooting, and to check if it is the graphics card, remove it and connect to the motherboard

Graphics Card
AMD Radeon™ RX 550 Graphics (2 GB GDDR5 dedicated)

you can install any equivalent graphics card, if needed
and  check manufacturer's recommendation, for a power supply unit of less than 300w which is in place

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-595-p0000i/37730890/document/c06414483

nvidia gt 1030

 

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-595-p0000i/37730890/document/c06293983

NVIDIA® GeForce® GTX 1050 (2 GB GDDR5 dedicated)

 

check what the manufacturer of the chosen graphics card recommends, they are not all the same

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.