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HP printer app is too small

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I have just one app that is so small that I can't read it. HP Printer chat told me that it's not my printer, but my computer. All other apps are fine. And I have used the printer app before with no problems. I tried restarting my computer, but nothing changed. I'm trying to scan an important document.

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The only hint you provided to what you are doing is "reboot the computer'.

So, some flavor of Windows, perhaps.


Scan preview windows do vary - and some of the older software doesn't scale very well on very high resolution computer screens.


Assuming a recent version of Windows,

Try different scan software.


HP Smart for Windows, for example, provides a decent size scan preview / scan window.

HP Scan and Capture provides a number of scan options AND a pretty good sized scan window to see what you are doing...


General Examples - HP Scan and Capture 






HP Smart for Windows


HP Smart is an application available in the Microsoft Store


Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App


HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues


HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.


 HP Printers - HP Smart: Use Smart Tasks



 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

  HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.


Sections of Interest include:

  • FAQ > What does the Mobile Fax service cost?  (Includes a link to the Terms of Service contract)
  • Below section FAQ > More FAQs





HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher


HP Printers - How to Scan (Windows)


Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device


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