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‎01-23-2023 09:10 AM

HP Recommended
Product: EliteBook 830 G7
Operating System: Microsoft Windows 10 (64-bit)

Hi All 

First time posting to community, I have an issue with HP travel docks several of them  following same pattern were by when I have power plugged into the travel dock I cant get a display to monitor which is HDMI to E27 G4 monitor,  also all peripherals stop working . 

As soon as I take power out of dock it auto connects back to screen were by I then have to put power in the secondary USB-C port on device in this case the 830 G7. When I test with power back in on a surface laptop then no such issues occur. Drivers are up to date running Windows 10 64bit and 22H2. As mentioned happening now on several machines has anyone of you had the same experience? 

 

Thanks  

 

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