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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-17-2020 02:55 PM

HP Recommended
Product: HP23xi Monitor
Operating System: Microsoft Windows 10 (64-bit)

I own 2 of these.  One I just bought to expand my monitors to 2.  I got the same exact one to match (a resale).  It works fine.  My original one has been acting up lately.  When it's been on for a while, the screen goes blank.  I have to power down and turn it right back on to have it work.  I've seen some old posts from 2016 on this, but no one seemed to resolve the problem.  I've done a factory reset as well.  When it does this, the power button will be on, but does NOT turn the monitor off.   Also, I switched out the power cord between the 2 monitors and it's still the same AND both power cords are originals.  So, it's the monitor, NOT the power cord.   I would have bought 2 new ones if I thought my original was on its way out, but it still works, although with this annoying problem.   My short cure was to put a switch into the outlet just for THIS monitor.  When it cuts out, I just turn the switch off, then on and it's back up.  Still, wish it could be fixed the right way...

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