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Camon
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HP25es intermittent green screen

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HP25es Display
macOS 10.14 Mojave

My screen turns green intermittently.  I turn it off and back on and it resumes normal functioning but this repeats frequently.  Help!!

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asmita6658
HP Support Agent
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Message 2 of 3
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Hi @Camon

 

Welcome to the HP Support Community. 

 

As I understand, there's an issue with the display.  I'd be happy to help. 

 

To better assist you - Have you tried connecting to a different computer? 

 

While you respond to that, try performing a factory defaults - 

 

1. If the monitor is not already on, press the Power button to turn on the monitor.
 

2. To access the OSD menu, press one of the Function buttons on the bottom side of the monitor's front bezel to activate the buttons, and then press the Menu button to open the OSD > Management to restore the settings to defaults.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Camon
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Message 3 of 3
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Thanks, I already tried resetting the defaults, hooking to another computer....  What FINALLY worked was not using the Screensaver, never turn the screen off until I shut down my MacMini.  Turns out the screen only went green when the monitor went to sleep.

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