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Kuranashi
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Message 11 of 12
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HP Recommended

I already installed this driver, it didn’t solve the problem

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 12 of 12
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HP Recommended

@Kuranashi

Thank you for posting back. 
 

I appreciate your efforts! If you still need additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team if you would like to continue troubleshooting. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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